5 Setting up email

MyID allows you to configure SMTP servers to send email messages.

You can create more than one SMTP server – MyID will send email notifications through each configured external system.

Note: Previous versions of MyID used Database Mail. For more information on upgrading existing systems, see the Upgrading email support section in the Installation and Configuration Guide.

To set up an SMTP server:

  1. From the Configuration category, select Operation Settings.

  2. On the Notifications tab, set the Send Email Notifications option to Yes.

    Note: You may have to restart the MyID Notifications Service to pick up this change.

  3. Click Save changes.
  4. From the Configuration category, select External Systems.
  5. Click New.

  6. From the Listener Type drop-down list, select SMTPServer.

    SMTP Server 01

  7. Set the following options:

    • Name – Type a name for the external system.
    • Description – Type a description for the external system.
    • Enabled – Make sure this option is set to Yes.

    • SMTP Server – Type the IP address or name of the SMTP server. For example:

      smtp.example.com

    • SMTP Port – Type the port number of the SMTP server. For example, 25.
    • SMTP Authentication – Select one of the following options:
    • Anonymous – The SMTP server does not require any authentication.
    • Use application account – Authenticate to the SMTP server using the MyID named COM user.
    • User/password authentication – Type the SMTP Username and enter and confirm the SMTP Password to be used to authenticate to the SMTP server.
    • Use TLS for SMTP – Select this option if you want MyID to connect to the SMTP server using a secure (TLS/SSL) connection.
    • MyID Mail From address – Type the email address that will appear in the From field on email messages sent by MyID.
    • MyID Mail Reply-To address – Type the email address that will be used when a user replies to an email message sent by MyID.
    • Sign outgoing emails – Select this option to sign the content of the email messages that MyID sends. See section 5.1, Signing email messages for details.

    • Email address (for test connection) – Type an email address that will be used when you click the Test connection button.

      Note: The email address for the test connection is not stored when you save the external system.

  8. Click Test connection.

    MyID sends a test email message to the specified email address. Check that the email message has been received.

    Note: You cannot send a test email message if the Send Email Notifications option is set to No. Also, if you are using signing, and have multiple application servers, this test will confirm that the signing certificate is set up only on the application server to which you are currently connected.

  9. Click Save.